Terms and Condtions

WRAP AND HIDE LIMITED  –  TERMS AND CONDITIONS

The following terms and conditions provide clarity for your transaction with Wrap and Hide Limited. You should understand that by using this web site you agree to the following terms and conditions.

General

  1. Your contract is with Wrap and Hide Limited (“WaH”) of The Old School, Bottom Street, Northend, Warwickshire CV47 2TH, company registration number 8106633.
  2. You agree that e-mail will be used as the standard means of communication. When your order is received, and when your wrap is despatched, we will send you an e-mail confirming this
  3. Your payment will be made through the secure Sage Pay gateway.  WaH do not have access to any of your credit card information
  4. WaH will not pass any of your personal information to any third party.
  5. You undertake that all details which you provide to us for the purpose of ordering goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the order.
  6. Your statutory rights are not affected but, given the bespoke nature of the product, all purchases are non-refundable.
  7. Where the wrap has been applied in full accordance with our instructions, we will replace your product if the product becomes detached or the printing fades beyond normal, acceptable levels within 3 years of purchase.
  8. WaH produces photographic prints of brick or stonework in order to camouflage objects.  While the website cannot stop you from including unacceptable artwork or text in your order, WaH reserves the right to refuse any order placed by you and to edit/omit artwork/text or to contact you for alternative artwork/text as it deems appropriate if any artwork/text appears to WaH to be inappropriate.  The decision on refusal is wholly that of WaH and is non-negotiable.  Your payment will be refunded and the contract deemed to have been cancelled.

Delivery

  1. WaH aims to dispatch all orders within 7 days of confirmation that your order has been accepted.
  2. Delivery and packaging charges are currently free for all orders. Orders destined for outside the United Kingdom can be expedited for a small extra charge, which is clearly stated during the checkout process.

Customs

  1. If your delivery address is outside the United Kingdom, you may be subject to import duties and/or taxes. You understand that any and all charges of this nature will be borne by you.
  2. WaH may supply a Customs Label containing a brief description, and a valuation of the parcel’s contents.

Returns

  1. As WaH products are personalised we can only accept returns of products in their original condition within 10 days of despatch at the discretion of our Customer Services team, provided that either the goods have been damaged in transit, or the goods suffer from a production defect.

Variations

  1. We may amend these terms and conditions from time to time, and post the new version on the website. When we do so, we will mention the fact on our home page www.wrapandhide.com. All purchases from the date of posting onwards will be governed by that new version.

Liability

  1. While WaH will make every effort to ensure the vinyl print closely matches your wall, we are unable to guarantee a perfect match and are reliant upon the photograph provided being an accurate representation.  WaH cannot be held responsible for the quality of the photograph provided.  Please follow the recommendations on our website when taking your photograph to provide the best result.
  2. WaH attempts to ensure that the information available on the website at any one time is true and accurate but cannot guarantee that it will be error-free. WaH does not make any warranty that the website is free from infection by viruses, trojans, worms or anything else that may have destructive properties.
  3. WaH does not accept liability for any errors and omissions and reserves the right to change information, specifications and descriptions of listed goods, products and services.
  4. WaH will do its best to correct errors and omissions as quickly as practicable after being notified of them.
  5. WaH makes no representations about the fitness for a particular purpose of any of the products or services available on this website.
  6. WaH does not accept liability for any indirect or consequential loss arising out of the use of the website or for any products or services purchased from the website.
  7. WaH will only be liable for direct loss (save in the case of death or personal injury in respect of which there is no limit) up to a maximum total of the price of the product or service purchased in respect of any claim.
  8. This Liability section applies only to the extent permitted by law.

Additional

  1. These terms and conditions contain the entire agreement between you and WaH relating to your purchase. You are responsible for reading all information in these terms and conditions fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.
  2. The WaH concept, wrapping objects in a photographic representation of their surroundings in order to camouflage them, is unique to Wrap and Hide Limited and is protected by UK Copyright law.  Any attempted infringement of this copyright will be vigorously defended through all legal means.
  3. All material and software copyright © Wrap and Hide Limited. All rights reserved. It is strictly prohibited to copy, republish or redistribute any of the material and software contained in the Wrap and Hide Limited site.

Law

  1. Every purchase you make shall be deemed performed in England. These Terms and Conditions shall be governed, construed and interpreted in accordance with the laws of England and Wales.